Airtel Strengthens Network Quality, Boosts Data Coverage for Enterprise Customers

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L-R: Oladipo Raji, President/CEO of Netfocus Technologies Limited; Chinenye Mba-Uzoukwu, CEO of InfoGraphics Nigeria and Digital Design strategist; Austin Okere, CEO of Computer Warehouse Group; Segun Ogunsanya, Managing Director/CEO, Airtel Nigeria; Serge Yao, GM (IT) PZ Cussons Nigeria and Tani Fafunwa, Managing Director, Resourcery Plc at the Airtel Corporate Customer Forum held at Oriental Hotel, Victoria Island, Lagos

Lagos, Nigeria; February 9th, 2015: Leading telecoms operator, Airtel Nigeria, has scaled up its investments in its Enterprise network infrastructure in a renewed drive to deepen its network quality and provide innovative solutions to its enterprise customers.
Speaking,last Friday (February 6th, 2015), at an exclusive forum for its Corporate Customers, Chief Executive Officer and Managing Director of Airtel Nigeria, Segun Ogunsanya, disclosed that the company has just completed an Automatic Optical Switching Network (ASON), which will provide multi-path protection on Airtel’s fibre transmission network, revealing that Airtel has also launched a new trouble ticketing tool and a Network Operating Centre for its Enterprise customers.
According to Ogunsanya, these new investments demonstrate the company’s commitment to providing exceptional and highly innovative services and solutions to its customers.
The CEOassured the customers that Airtel will continue to partner with them and will continuously promote a win-win partnership based on trust.
“As part of our commitment to offering you good service at all times, we have invested heavily in technology, capacity building and created a vista of opportunities for our stakeholders most especially our customers.
“We design our products and services with you in mind and incorporate the values of sustainable growth, innovation, flexibility and unparalleled quality of service. Whatever the size of your business, we will deliver value to you at every stage”, he said.
While announcing that new collaboration services and connectivity offerings are currently being developed for corporate customers across the country, Ogunsanya also noted that customers in the enterprise segment can take advantage of its current offerings, which include bespoke solutions such as Enterprise MPLS Network, Web Services, CUG Fusion, ALWAYS ON, DATA PLUS and Web Services, among others.
The forum, which was attended by Airtel’s corporate customers, telecom and ICT experts, entrepreneurs and Channel partners had the theme,Let’s Build a Better Partnership and it featured as its main highlight, a panel discussion on the topic, IT & Telecom- a Revenue Enabler or Cost Centre.
Leading the discussions were five industry experts namely, Oladipo Raji, President/CEO of Netfocus Technologies Limited; Austin Okere, CEO of Computer Warehouse Group; Chinenye Mba-Uzoukwu, CEO of InfoGraphics Nigeria and Digital Design strategist; Tani Fafunwa, Managing Director of Resourcery Plc; and Serge Yao, GM for IT, PZ Cussons.
Jointly, they examined the merit and demerits of the issue as it affects the choices that businesses make in IT and Networks investment in Nigeria.
The event, which was held at the Oriental Hotel, Victoria Island, Lagos, provided a platform for customers to network, express their concerns about their business and invariably provide Airtel and its key partners the opportunity to showcase how the brand can meet their demands amidst wining and dining.
In attendance were other senior management of the Telco and members of the executive council including the Enterprise Director, Tawa Bolarin; Chief Commercial Officer, Maurice Newa; Chief Sales Officer, Godfrey Efeurhobo; Chief Finance Officer, Krishna Menon; Director, Corporate Communications, Emeka Oparah and Director, Legal Affairs, Gbenga Rotimi, Director, Supply Chain Management, Mr Raghvendra Gupta; Director, Customer Service Delivery, Mr Ajah Bakshi and Director, IT, Mr Rabat Jain.
The event also featured raffle draws and prize presentation to lucky winners.

 



 

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